FAQ's
What types of products does Shopiz offer?
Shopiz specializes in a range of oversized heavyweight hoodies designed for ultimate comfort and relaxation. Our products are perfect for lounging at home or casual outings, combining quality materials with thoughtful design to ensure a modern aesthetic.
What materials are used in your hoodies?
Our hoodies are crafted from high-quality, heavyweight fabrics that provide warmth and durability. We prioritize using materials that enhance comfort while maintaining a stylish appearance, ensuring that each piece is both functional and fashionable.
How should I care for my oversized hoodies?
To maintain the quality and longevity of your hoodie, we recommend machine washing in cold water and tumble drying on low heat. Avoid using bleach or fabric softeners, as these can affect the fabric's integrity and color.
What is your return policy?
Shopiz has a 30-day return policy. Items must be unworn, unused, and in their original packaging with tags attached. To initiate a return, please contact us at support@shopiz.shop for further instructions.
How long does shipping take?
Orders are processed within 1-2 business days, with delivery typically ranging from 5 to 8 business days after shipment. You will receive tracking information via email once your order has been dispatched, allowing you to monitor its progress.
Do you offer free shipping?
Yes, Shopiz provides free shipping on all products within the United States. We aim to ensure that your shopping experience is as convenient as possible.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact us as soon as possible at support@shopiz.shop. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.
What should I do if my order arrives damaged or incorrect?
Upon receiving your order, please inspect it immediately. If you find any defects or if the wrong item was sent, contact us right away at support@shopiz.shop so we can address the issue promptly.
Do you ship internationally?
Currently, Shopiz does not offer international shipping. We focus on providing reliable service within the United States to ensure a high-quality experience for our customers.